Work

Case Studies & Applied Behavioral Research

Every project starts with the same question — what decision is this person actually making, and what's standing in the way of it?

Featured · B2B SaaS / Healthcare Foodservice Software Read Case Study →

More Case Studies

Applied Behavioral Work

11 Projects
Case Study · Home Services / Landscaping · Live Engagement

Turning a New Site Launch Into a Behavioral Optimization System

After a new website launch, the priority was to start optimizing from behavior, not months of waiting.

+86.7%
Form Submissions
+364%
Portfolio Views
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Case Study · Real Estate / Content Strategy

Building Demand by Aligning Content With Housing Decision Moments

A regional real estate firm's digital presence centered on listings rather than the decisions buyers and sellers actually make before contacting an agent.

+45%
Form Submissions
+64%
Click-to-Call
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Case Study · Community / Nonprofit

Rebuilding Engagement Through Decision-Focused Communication

The organization had consistent activity — but inconsistent participation.

+125%
Organic Social
+20%
First-Time Participation
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Case Study · National Nonprofit / Public Health

Closing the Gap Between Awareness and Action

Audiences already knew seafood was healthy. They weren't buying it.

Click-Through Rate
+63%
Social Engagement
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Case Study · Wedding & Events / Niche Positioning

How Niching Down to Weddings Built $30K in Bookings for a String Quartet

A general-purpose string quartet repositioned around weddings, rebuilt its site around that focus, and built referral partnerships with other wedding vendors.

$30K
Booking Value
12 mo.
Engagement
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Case Study · Sports / Athlete Storytelling & Earned Media

From Memphis to the Olympics: Building a Community Fundraising Campaign for an Olympic Athlete

A Memphis Olympic bobsledder needed to self-fund her way to PyeongChang. Earned media and community storytelling turned visibility into momentum — and momentum into donations.

2018
Winter Olympics
Cover
Magazine Feature
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Case Study · Early-Stage Growth / Day Zero

Creating Demand from Zero

At launch, The Write Lane had no audience, no client base, and no existing demand.

0 → Waitlist
Client Growth
Hired
Teachers
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Case Study · Community / Youth Engagement

Building a Youth Engagement System That Drove Consistent Participation and Growth

Weekly participation was inconsistent and parent-driven communication wasn't working.

15 → 50
Weekly Participants
200+
Event Attendance
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Case Study · Childcare / Affect Priming

How Emotional State in a Waiting Room Increased Conversion by 24%

Parents who waited during a window of joyful classroom activity converted at a noticeably higher rate.

+24%
Conversion Lift
0
Process Changes
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Case Study · Childcare / Environmental Design

How a Single Environmental Variable Increased Conversion by 17%

Parents toured, expressed interest, and didn't enroll. The fix wasn't better messaging.

+17%
Tour Conversion
1
Variable Changed
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Research

In-Progress Work

03 Pieces