Megan Oliver · Thought Leadership

Writing on
Behavioral Marketing

Frameworks, observations, and strategic reframes on why people act — and what gets in the way.

All Articles

Thought Leadership

LinkedIn 2025 07

10 Things I Learned in 10 Years of Marketing

A decade in marketing teaches you things no course covers. These are the ten that actually changed how I think and work.

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LinkedIn 2025 06

Some Customers Are Yours to Lose

At high levels of brand integration, loyalty stops functioning like an active marketplace decision and starts functioning more like trust maintenance.

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LinkedIn 2025 05

If You Give a Mouse a Cookie, He’s Not Leaving.

The mouse doesn't take the cookie and leave. One action leads to another. That's not just a children's story — it's how behavior actually works.

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LinkedIn 2025 04

When Stopping Is the Strategy

Queen Charlotte ended at the right moment. Most brands don't. On why knowing when to stop builds more demand than continuing ever could.

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LinkedIn 2025 03

When Personalization Breaks Recognition

Most platforms assume that changing what you show will make something more relevant. Sometimes it does. But sometimes it interferes with something more important: recognition.

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LinkedIn 2025 02

Why People Don’t Fix Bad Decisions (And What It Means for Marketing)

People rarely correct decisions once they've started them. It's not irrational — it's predictable. And most marketing teams are optimizing for the wrong moment.

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LinkedIn 2025 01

Your Persona Knows Who They Are. It Has No Idea What They’re About to Do.

Personas answer the wrong question. They tell you who someone is — not what they're about to do. And marketing that optimizes for identity instead of behavior misses the decision entirely.

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